Useful contacts and resources We have brought together information on a wide range of community based support services available to you and your loved one across NI. Other support services Action Mental Health works to improve the health and well-being of people with mental health needs or learning disabilities, by creating opportunities for progression towards independence and employment. Level 2 Fisherwick Building 9 Upper Queen Street Belfast BT1 6FB Tel. 028 9027 8283 www.amh.org.uk Addiction NI provides support and treatment to people affected by alcohol or drug addiction. There are also support services available for spouse/partners and other family members concerned about someone else's addiction problem. 40 Elmwood Avenue Belfast BT9 6AZ Tel. 028 9066 4434 www.addictionni.com Advice NI provides information on the network of independent advice centres across NI in addition to providing advice services, training and involvement in related policy work. 1 Rushfield Avenue Tel: 028 9064 5919 www.adviceni.net Al-Anon/Alateen (which includes Alateen for younger members) offers hope and help to families and friends of alcoholics, through information, support and advice. Al-Anon Info Centre Peace House 224 Lisburn Road Belfast BT9 6GE Tel. 028 9068 2368 www.al-anonuk.org.uk Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. Central Office 7 Donegall Street Place Belfast BT1 2FN Tel. 028 9043 4848 www.alcoholicsanonymous.ie National Helpline 0845 769 7555 ASCERT work in partnership with the community to address substance misuse by providing a range of information, support and training to empower people to make a positive difference where alcohol and drug related issues damage lives. 23 Bridge Street Lisburn Co. Antrim BT27 4TZ. Tel. 028 9260 4422 www.ascert.biz Aware Defeat Depression aims to assist people in NI whose lives are directly affected by depression. Support services include training courses, information, support groups, helpline and educational workshops. 40-44 Duncairn Gardens Belfast BT15 2GG Tel. 028 9035 7820 www.aware-ni.org.uk Aware Defeat Depression Helpline operates Mon -Fri 10am to 4pm Tel: 0845 12 02 96 1 Belfast Carers' Centre has been providing support and information to carers in the Greater Belfast area since 1997. The Mount 2 Woodstock Link Belfast, BT6 8DD Tel: 028 9073 0173 www.carers-centre.org Carers4PD is a voluntary service dedicated to providing information, support and advocacy for carers of people diagnosed with a Personality Disorder with online discussion fora. It is staffed by volunteer carers who have a great deal of experience in caring for people diagnosed with Borderline Personality Disorder. www.carers4pd.co.uk Carers Matter provides confidential advice, information and support to Carers living throughout Craigavon, Banbridge, Armagh and Dungannon districts. Old Tech School Building Downshire Road Banbridge BT323JY Tel. 028 4062 7581 www.carersmatter.com Carers Northern Ireland provides support and information on benefits and carer's rights to carers across Northern Ireland. 3rd Floor 58 Howard Street Belfast BT1 6JP Tel. 028 9043 9843 www.carersni.org Children's Law Centre provides information on legal issues to children and young people. 3rd Floor Philip House 123-127 York Street Belfast BT15 1AB Tel. 028 9024 5704 www.childrenslawcentre.org Citizens Advice Bureau offers information and advice throughout Northern Ireland with a regional network of local centres. 58 Howard Street Belfast BT1 6PJ Tel. 03001 233233 www.citizensadvice.co.uk Commissioner for Older People for Northern Ireland The Commissioner for Older People for Northern Ireland has promotional, advisory, educational and general investigatory duties and powers. The office champions the rights and interests of older people throughout Northern Ireland and speaks with a strong voice on the contribution older people make and on the issues and problems they face. Equality House 7-9 Shaftesbury Square Belfast BT2 7DP Tel. 028 9089 0892 www.copni.org Contact is an independent counselling service for NI, raising awareness of the value of professional counselling for people of all ages. 1st Floor Lanyon Building Jennymount North Derby Street Belfast BT15 3HL Tel. 028 9074 4499 www.contactni.com Crossroads Caring for Carers aims to meet the needs of carers by providing them with a much-needed break whilst providing peace of mind that their loved one is well taken care of by a Crossroads care attendant. Crossroads Caring for Carers also provides dedicated support services to younger carers. 7 Regent Street Newtownards BT23 4AB Tel. 028 9181 4455 www.crossroadscare.co.uk Cruse provides a counselling service for the bereaved. CRUSE Bereavement Care NI Regional Office, Prince Regent Commercial Centre, 8 Prince Regent Road Belfast, BT5 6QR Tel: 028 9079 2419 www.cruse.org.uk Helpline: 0808 808 1677 Debt Action NI offers free, confidential and impartial debt and money advice services across NI to help people manage their money and debt issues so they can take back control. Freephone: 0800 917 4607 or text ‘ACTION’ to 81025 www.debtaction-ni.net Disability Action works to ensure that people with disabilities attain their full rights as citizens, by supporting inclusion, providing advocacy, influencing government policy and changing attitudes in partnership with disabled people. Portside Business Park 189 Airport Road West Belfast BT3 9ED Tel: 028 9029 7880 www.disabilityaction.org Eating Disorder Association NI offer help and information to people who are affected by anorexia, bulimia or binge eating disorder and their friends and family 28 Bedford Street Belfast BT2 7EF Tel: 028 9023 5959 www.eatingdisordersni.co.uk Emergence is a service user-led organisation supporting all people affected by personality disorder including service users, carers, family and friends and professionals. Emergence provide support, advice and information specific to personality disorder and also works to increase public and professional understanding of personality disorder. London Office 10 Netherwood Road London W14 0BJ Tel: 0208 233 2854/2855 www.emergenceplus.org.uk Federation of Experts by Experience (Febes) Febes is an information sharing network linking people across NI who have experienced mental health crises or use the mental health services www.febe.org.uk a local NI charity that is providing support and advice to parents and carers who have a loved one suffering from an eating disorder. https://fighted.org/ Hearing Voices Network is committed to offering help and support to people who hear voices c/o Sheffield Hearing Voices Network Limbrick Day Service Limbrick Road Sheffield S6 2P Tel: 0114 2718210 www.hearing-voices.org Housing Rights Service aims to increase the availability of information on housing in Northern Ireland, to help people find the answers to their own housing concerns and to prevent homelessness and provides comprehensive guidance and resources through Housing Advice NI. 10-12 High Street Belfast BT1 2BA Tel: 028 9024 5640 www.housingadviceni.org Inspire is a charity and social enterprise promoting wellbeing for all through mental health in UK and Ireland. Lombard House 10-12 Lombard Street Belfast BT1 1RD Tel: 028 9032 8474 www.inspirewellbeing.org Irish Advocacy Network (I.A.N.) an island-wide, user-run, user-led peer advocacy network, which provides independent support to people experiencing mental health difficulties. Graham House Knockbracken Healthcare Park Saintfield Road Belfast BT8 8BH Tel: Head Office 00353 47 38918 www.irishadvocacynetwork.com LAMP (Life After Mental Health Problems) provides independent peer advocacy and listening ear service for people experiencing mental health problems. LAMP is run by people who have/are using mental health services and who understand the experience. Alpha House 3 Rosemary Street Belfast, BT1 1QA Tel: 028 9024 2982 Law Centre NI promotes social justice and provides specialist legal support to advice giving organisations and disadvantaged individuals. 124 Donegal Street Belfast BT1 2GY Tel: 028 9024 4401 www.lawcentreni.org Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair. No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair. '24/7' Freephone service 0808 808 8000 www.lifelinehelpline.info Lighthouse works for those bereaved through suicide or other sudden death. Lighthouse is an organisation committed to providing support services to families who have lost loved ones and for those who are in crisis. 187-189 Duncairn Gardens Belfast BT15 2GF Tel. 028 9075 5070 www.lighthouseireland.org MIND is a leading mental health charity in England and Wales who work to create a better life for everyone with experience of mental distress. Mindinfoline: 0300 123 3393 www.mind.org.uk Mind Yourself provides peer support to people who experience mental health problems in the Foyle area. 17-21 Bishop Street Londerry/Derry BT48 6PR Tel: 028 7126 3461 www.mindyourselffoyleadvocates.org Mindwise provides a wide range of community support, housing, advice, volunteering programmes and advocacy services for people with severe mental illness. 'Wyndhurst' Knockbracken Health Care Park Saintfield Road Belfast BT8 8BH Tel: 028 9040 2323 www.mindwisenv.org National Drugs Helpline is a 24-hour, seven-days a week, free and confidential telephone service that offers advice and information for those who are concerned, or have questions, about drugs. The service is available to anyone. Tel: 0800 776600 www.urban75.com/Drugs/helpline Newry & Mourne Carers Centre Provides a range of information and support services to carers in the local area. 6-8 Savages Terrace Corry Square Newry BT35 6AT Tel. 028 3026 7015 www.carers-nm.org NEXUS NI offer counselling to survivors of childhood sexual abuse, victims of sexual violence including those who have experienced rape and sexual assault. 119 University Street Belfast Tel. 028 9032 6803 www.nexusinstitute.org Niamh Louise Foundation provides suicide awareness, prevention, intervention and postvention services across the areas of Armagh, Tyrone and further afield, particularly to rural areas. 32 Coalisland Road Killybrackey Dungannon Co. Tyrone BT71 6LA Tel: 028 8775 3327 www.niamhlouisefoundation.com NI Commissioner for Children and Young People (NICCY) promotes and safeguards the rights and best interests of children and young people to help them challenge and change the world in which they live. Equality House 7-9 Shaftesbury Square Belfast BT2 7DP Tel: 028 9031 1616 www.niccy.org NI Human Rights Commission aims to protect and promote the human rights of everyone in Northern Ireland in law, policy and practice. Temple Court 39 North Street Belfast BT1 1NA Tel: 028 9024 3987 www.nihrc.org NSPCC provides services to children, young people, parents and carers who are experiencing difficulties in their lives, as a result of emotional, physical, sexual abuse and or neglect. Service is offered to children between the ages of 3 -17 yrs. NSPCC NI Regional Office Jennymount Industrial Estate North Derby Street Belfast BT15 3HN Tel: 028 9035 1135 http://www.nspcc.org.uk Parenting NI aims to promote positive parenting by providing support, training and information on family issues. 42 Dublin Road Belfast BT2 7HN Tel: 028 9031 0891 www.parentingni.org Parents Advice Centre Helpline: 0808 8010722 PIPS (Public Initiative for the prevention of Suicide and self-harm) 279-281 Antrim Road Belfast BT15 2GZ Tel: 028 9080 5850 Over 40 topics on this website to support children's well-being and manage behaviour https://parentingsmart.place2be.org.uk/ Praxis Care is a major provider of services for adults and children with a learning disability, mental ill health, acquired brain injury and for older people, including people with dementia. 25/31, Lisburn Road Belfast BT9 7AA Tel: 028 9023 4555 www.praxisprovides.com Relate NI offers a variety of specialist counselling services including teen, family, domestic abuse, sexual abuse, relationship and separation counselling. 3 Glengall Street Belfast BT12 5AB Tel: 028 9032 3454 www.relateni.org RQIA: The Regulation and Quality Improvement Authority (RQIA) is Northern Ireland's independent health and social care regulator. In its work RQIA encourages continuous improvement in the quality of health and social care services through a programme of inspections and reviews. 9th Floor Riverside Tower 5 Lanyon Place Belfast BT1 3BT Tel: 028 9051 7500 www.rqia.org.uk Samaritans listening ear to those in distress across Northern Ireland. 5 Wellesley Avenue Belfast BT9 6DG Tel. 028 9066 4422 www.samaritans.org Helpline 24 hr. 08457 90 90 90 SANELINE for anyone coping with mental illness. Helpline 6pm to 11pm 7days a week 0845 7678000 www.sane.org.uk Threshold is a key provider of specialist therapeutic services for children, adolescents, adults and older people who suffer from mental health problems. 432 Antrim Road Belfast BT15 5GB Tel: 028 9087 1313 www.threshold-services.co.uk Volunteer Now advertises a wide range of volunteering opportunities across NI in addition to providing training, information, guidance and support to volunteer-involving organisations on issues of good practice and policy regarding volunteering and volunteer management. 129 Ormeau Road Belfast BT7 1SHE Tel: 028 9023 2020 www.volunteernow.co.uk Wave Trauma Centre is a grass roots, cross-community charity offering care and support to people bereaved, injured or traumatised as a result of 'The Troubles' in Northern Ireland; irrespective of religious, cultural or political belief. 5 Chichester Park South Belfast Tel: 028 9077 9922 www.wavetraumacentre.org.uk Women's Aid offer help with domestic violence and providing services for women and children. 129 University Street Belfast BT7 1HP Helpline 24 hr. 0800 9171414 www.womensaidni.org YoungMinds provides information and advice for anyone with concerns about the mental health of a child or young person and is committed to improving the emotional well-being of children and young people. Helpline 0808 802 5544 www.youngminds.org.uk Zest delivers a range of support and counselling services to individuals who self-harm and their families. 15a Queen Street Londonderry/Derry BT48 7EQ Tel: 028 7126 6999 www.zestni.org Manage Cookie Preferences